Axiom Home Page Forums General Discussion Home Theater input on SVS SS sub (wood) Crown amp/Rane Eq.??

That is going to be a spectacular setup, Jon. I am excited for not only your (ongoing) HT upgrades, but also your home building adventure. Keep us posted!

I REALLY like the look of those subs, and think they will make a very elegant statement in your home. Surprisingly, I perceive the wood cylinders much differently than the big black ones - transcending to art/design rather than pure utility. Funny how just the covering rather than the form wins me over.

I think most of the Harman products are pretty respectable, and I'm sure that SVS would not advocate use of the Crown if it wasn't fully satisfactory.

Thanks for sharing your journey.

Well guys, I can't even believe it, UPS pulled in the wrong drive way, I went over there and got her, she opens the back door and drops the first sub (purposly) 3 ft from the truck to the concrete. They say all over them fragile and do not drop, when fedx deliverd my 20-39 plus SVS you could tell it was going to be fine before I opened it. All the packing materials were in tact-un-opened but the whole box was all smashed up. I move the box, and the thing is floppin around like a ping pong ball in a mason jar. Both drivers are trashed, one is hanging down resting on the bottom base plate, the bottom base plate is cracked in two. I an so friken pissed. These are beautiful, and they are trashed, these drivers are literly worthless. If I could email someones the pics, and if someone could post them you would not believe it!! I don't know how to convert my email with the pics here. the only good thing is They are insured for 5K UPS is supposed to come by to "investigate" sorry if this is conveluted post, I am too pissed and disappointed to see straight.

Wow that really sucks bigtime.Sorry to hear that.

Sounds like it's time to file a complaint. With both SVS and UPS. Sounds like SVS should have packed it a hell of a lot better, and like that driver needs to be more careful (or less pissy). Sorry to hear about that, man. Good luck.

They were packed well, it appears, I know that sound stupid, but these boxes look like they dropped from a 10 story building, Even with good panking if you throw them around on concrete there is going to be problems

If you're 100% sure that she dropped it on purpose, absolutely file a complaint against the driver, Jon.

I've heard quite a few first-hand stories from others in my profession that have lost expensive equipment due to careless handling and yet end up fighting to get the insurance compensation that they paid for.

I assume that in this case, SVS paid for and handled the shipping and therefore would be compensated, but a pro-active stance from your point of view wouldn't hurt.

Besides, what if it had been irreplaceable heirlooms? She shouldn't be on the job with an attitude such as she displayed, and these days it can be damn difficult to fire someone (no matter how incompetent) without lots of documentation.

Mark that was my bad, like I said I was pissed and kinda typing away, I don't think she did it with INTENT, she just didn't care, the door opened and she was just casualy droping it, not like it was something that sliped, or she accidently lost the grip, just bang, here you go, sign here. I should not have said on "purpose" just the box says fragile, handle with care, this end up. There was NO paying attention to any of that. And that was what I saw, god only knows what that big ol box did that I did not see. I literly watched it drop from 3 feet, hitting concrete, it weighs 79 pounds, despite packing on SVS end, something gonna give. And it did alright.

i am weeping a true tear for you jon.. i am sorry for your horrible experience.. hopefully, SVS and Fedex can make it right, and FAST!!

bigjohn

That totally blows Jon.
Keep us posted on what happens.

well they look good


But they don't sound good. It may be hard to tell, but that is the driver laying in a heap on the bottom base plate. The magnet and all are busted up laying like a sack of potatoes, the kevlar cone is an inverted sack, just holding all the busted driver pieces. UPS coming to inspect today.