Axiom Home Page Forums Thread Like Summary - AXIOM Calls and or Emails

Whats up with Axiom ? I call no answer and no return on VM. I email and no replies to emails. been like two weeks . Bought QS10 and still waiting 6 weeks. Bought a VP160HP Nov1 and it arrived today. Love it so far. However, I had a VP160 to trade in and I have no idea how to ship it back as had no instruction nor a return label.

Sadly, I am falling into the category of lack of communication from Axiom. I was planning to order a pair of M100's with the Black Friday promotion to upgrade my M60's and move them to another room. My account was disabled for some reason and I couldn't access my loyalty rewards account. A simple email response from Axiom would have solved the issue. So, here I am wondering if my next upgrade purchase will be from the competition? With a current 5.1 system (VP180OW, EP350, M60's & QS8"s) I am wondering where my future $ might be spent? I understand that most manufacturers I struggling with supply chain/staffing issues however its the long term supporters of their product that are paying the price.

For those waiting with bated breath here is a early tease set up speakers side by side...no Room correction used or will be used for the first few days....as I thought speakers are neck & neck early on very hard to tell which stay they both sound more balanced(highs & bass response) then the Revels did.....one factor having nothing to due with sound is the height of the VP-160 is a factor with my new TV stand as the VP-160 is level to my wall mounted 65" OLED(in other words sitting at my MLP & else where in the room the lower bezel of TV is at same level as VP-160). For now focusing only on sound quality but could swing the choice can not move TV at all due to room layout.So there is a quick update more to come soon....say Mon/Tue!!!!

If you’re asking me …I’d say communication …
You might be upset on the wait but at least you know what is going on …

When I ordered my VP180ow, Andrew F. Told me ebony would be the quickest since it was in stock. Seems that the supply chain for their wood has been having issues. Can’t make something if you don’t have all the materials.

The problem here is one of communication. If it’s going to take longer than promised then they should email you. This of course takes a bit more sophistication (programming & order tracking) then perhaps you can expect from a small company … but I guess I see ICW like CV does …a promise of “if you can wait x days … we will get it to you”

Oh I see. The Axioms are coming tomorrow. I assumed the Thursday that's a week away.

Enjoy your vacation time!!!

Got a call from Andrew ( Fletcher ) today Re: my za-1000. All good to fire it up. ( I sent him pics of the internals with the cover off for inspection).

I’m listening to it right now with my Denon DCD-2700 CD player. So far so good. It works. I’m only a few songs deep but it sounds really great.

Will report back more on my the unit and it’s sound quality after listening more but it’s quite clear and smooth. Things seem more separated into individual sounds and instruments and positions. I’m listening with the sub off. Just the m60’s.

Anyway, I had a little chat with Fletcher and they are painfully aware of the CS situation and are focussed on catching up and returning service to the previous levels. Training new staff to pick up the slack. He went as far to say they plan to step it up even higher with CS. Additionally they are working towards building more things in house as well. He said they are also still playing catch-up from Covid supply chain issues ( which I believe as every market was hit including ones I work in ). Add Bryston to the mix plus a new doosan, Black Friday and upcoming Xmas, they’re busy and not going anywhere. ( in a good way!). Suffice to say from me, faith restored in Axiom. I told him most of the forum pundits had their back and are supportive. I’d say for those waiting , be patient, enjoy the great products they make and be assured that Axiom is on the up and up.

Change takes time and courage and it sounds like they are going for it while remaining close to their ethic of making great products in Canada.

End of fanboy rant.

On Every Street, sounding great!

Sung to the tune of "We three kings from orient are"

We six curves of Axiom are

We six curves of Axiom are
30 years old we've come so far
every one eighteenth pi rad, an anechoic curve we add
of spinorama data not scalar.

Refrain:

O curves of tone and SPL
curves with similar shape and flare
gentle slope, low Q nope
perfect sound these curves foretell.

Direct sound real flat without any gain
"Axial Response" that is my name
simple content, most important
over all curves I reign.

Repeat refrain

A "Listening Window" nine curves mean am I
0 to +/-30 degrees across, 10 degrees down, 10 degrees high
within a dB, these curves must be
for listeneners to joyously sigh.

Repeat refrain

Image width, stability, timbre to tame
+/-40, 60, 80 across and 50 down and high's the game
most that we hear, bounce from quite near
"Early Reflections" is my aim.

Repeat refrain

A speaker's signature doth we take now
weighted mean of 70 curves is how
downward tilting, no broad wilting
"Sound Power" curve art thou.

Repeat refrain

The "DI" curve is the cash cow
the "Listening Window" from "Sound Power" take away now
closer to zero, it's a hero
listeners will procalaim a big "Wow!"

Repeat refrain

One last curve is for finesse
"Early Reflections" from "Sound Power" we minus
lateral prophylaxis, from far-off axis
"Early Reflections DI" shows polar bias.

Repeat refrain

Low DI with curves smooth and similar
disperse the sound as not to be insular
audio pornography, via sonic holography
sharp images spaced out renders them singular.

Repeat refrain

Axiom's direct radiators sound great when they're played
sound power declining 3dB per decade
if that DI, is a bit high
zero DI ALFRs can be yours via trade.

It’s true. The disappearing act of sonic holography is the ultimate. And I suspect I’ve only just experienced the neophyte version of this. But it is incredible and addictive.