As long as they wear "Purolator" uniform, to me they are representing their company. A company's integrity is not shown from top down. When it comes to mishandled package. Maybe instead of denying his/her responsibility, apologizes on their company's behalf? To me I could careless who did it. All I know is purolator did it and she is part of the company.
Anyhow, I was not even rude to her, I was just asking her how can this happen?
Why am I getting the shot, even though I didn't give her one?
Rude is Rude, it is not my job to understand how many package they see a day, however, as I see it. It is their job to care about those who ultimately pays for their wages.
