Before I went with the Whole Home Connection My DVR was able to get the On Demand and the like with a simple connection to my network using a Sling Powerline connected to my router a Linksys E3000. With the new setup like I said they had to install a connection between my router and my Sat Dish. The setup goes, Comcast Cable Modem> Router> DTV Connect Home Adapter> Sat dish. I don't know exactly what this adapter does but it seems to be a necessary part of the equipment chain. Michael do you have this adapter in line?