Thanks guys. I will wait to talk to them tomorrow before trying the 9 volt thing though. Don't want to screw anything up warranty wise. The speaker does move, and there is output. It's just seriously reduced. Volume all the way up on music that should have it thumping it just sort of works. Used to slam you in the face and chest if you wanted it to....now it's just kinda there with a volume that I never would have thought of before.

Is it possible that the new amp design just doesn't have the gusto any more? The weight variation between the two was quite noticeable and significant. I'll bet the old one was around 25 - 30 lbs and this new one is 10 lbs. I'm no expert but it seems to me that heavier is better when it comes to amps. Though Brent explained it off as the new "digital" design I don't understand how that would cause such a weight change. Are new "digital" amps really that much better or lighter? It still needs a coil right?

Sorry....just confused and frustrated.