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I don't mind consumer reviews so much. They just need to be read as both a review of the product and the consumer himself. If you see something like the person complaining about late delivery in the review you just through out the whole thing as the person being an idiot.

Maybe I'm just good at taking in the whole picture of a product based on the collection of reviews. If something good or bad is repeated in numerous reviews you can probably take that to be true.