I felt the same way at first, but after thinking about it I can't complain. You may or may not remember that I had a rattle in my first ep500 right after I bought it. They thought the amp boot was leaking air so sent me a new one and I returned my old with no shipping charges. Did not fix the problem, so they sen me a new ep500 and I sent my old one back, no charges. I posted a video of the sound the ep500 was making and everyone agreed it did not sound normal. This sub does not do the same thing and I have a suspicion that it was excessive port noise due to internal vibrations, possibly a cabinet issue. I only heard the sound when things were pretty loud and I was playing scenes like darla fish tapping from nemo. I thought maybe I was just over driving the first sub but the folks at axiom said it shouldn't rattle at all, period.
Within the first Month or two of ownership my qs8 grill broke when I tried to remove it and they sent me a new grill free of charge. Sometime last year I had a bad rattle on an m80 which I pinned down to the grill that had a worn post that was rattling like crazy during certain frequencies. They sent me a new m80 grill free of charge and I hasn't rattled since.
Long story short, axiom has given me more than my fair share of free shipping so I don't mind paying it now.
-David
Last edited by terzaghi; 09/16/10 12:41 AM.
