Hi cadamo,

Good luck in getting your situation resolved. I know if I ordered something off the internet and didn't hear anything in 11 days I would be concerned too. Sometimes one has to feel, it takes being the squeaky wheel to get the grease. Can't blame you there. Although you seem to have been very professional throughout this. As an internet direct company, email should be as reliable as a communication system as the phones.

I hope you can enjoy your new toys very soon.

Cheers.

I’m armed and I’m drinking. You don’t want to listen to advice from me, amigo.

-Max Payne