Scott, did they explain their reasoning? I have my 983 plugged into my APC and it works flawlessly. I also don't know what problem you're having.
Here's their official reply: "The player itself was designed to do 110~240V 50/60Hz power switching. Sometimes when going through a power conditioner or switch the player does not receive the proper power and it ultimately fails to turn on properly. As a diagnostic tool, we recommend connecting the player direct to your walled power outlet when experiencing issues with the player not turning on properly."
Cam here's the link to my
Oppo power issue
