Scott, I honesty don't see how the problems you're having would be caused by what they're suggesting you eliminate from the equation. I'm curious if a power bar is considered a possible problem, because I had my previous Oppo 981 plugged into a power bar and it also worked fine.
They have excellent and knowledgeable C/S from my experience, but I find their reasoning suspicious, unless you have an insufficient power supply on one circuit and it's overloaded, causing the Oppo to fail.
Seems weird that I haven't had the same problems with the same setup.
