I use TeamViewer all the time. Works great. You download the "All-In-One: TeamViewer full version." He downloads the "For the instant customer: TeamViewer QuickSupport" module. The module runs immediately without installation and does not require administrative rights.

He gives you his ID and password via phone or email. Open your TeamViewer program, enter his ID in the "Partner ID" box, click "Connect to partner," enter his password, and you have control of his computer.

When he closes the module, there is nothing left on his computer and you cannot connect to him again without him downloading the module again and giving you a new password. His ID number will remain the same each time he uses the module but the password changes each time.


Jack

"People generally quarrel because they cannot argue." - G. K. Chesterton