I have been in a couple of these large courier distribution centers and if you saw how the cartons were handled you would cringe. The truck does all the pickups, gets in to the depot shortly after 8 PM where the shipment is immediately unloaded, scanned, then dumped(literally) on to a conveyor belt for a follow up scan then loaded on to the next vehicle for delivery and that is only if its a local shipment. If it is going long distance than usually it will be loaded and unloaded at least twice and if you are getting other carriers involved in the process then there is even MORE unloading and loading. Obviously, the more the carton is handled the more chance for damage.

Realistically, if a box arrives at my residence without any noticeable damage to the carton, now that would be a surprise.

Last edited by casey01; 02/19/14 12:39 AM.