Axiom Home Page Forums General Discussion Advice from Axiom Owners 3808 problem

Cam - there's also a mode in the Denon 3808 (Pure Direct) that when turned on totally disables the GUI. I accidentally turned this on one time and it took me quite a while to figure out what I'd done. The only way to turn it off (that I remember) is to manually press the button third from the left in the top row (see picture below).

This toggles Pure Direct On/Off, and at the same time will restore the GUI. Since Pure Direct also disables Audyssey, it sounds to me like this might be what happened... hoping so at least, b/c if not this, it might be more serious.

Good call Jason, I forgot about pure direct, I always just use direct, I like my GUI too much.

Ohhh yeah.... good call. However, with pure direct, not only is the GUI disable but all incomming video is blacked out. Is this what is going on?

I didn't try video (the Denon logo did show up on the TV though), just wanted to listen to some music. Unfortunately I couldn't get up today so hopefully my mom can figure it out with some direction.

Very much appreciate the suggestions guys

Let us know how it goes Cam.

Just as a side note, I think it's stupid programming to disable the GUI in Pure Direct... They're just begging for customer problems with a "feature" like that.

Jason

But isn't much of the point of Pure Direct to bypass all video processing circuitry?

(not that you're not right in that it probably generates many service calls!)

Good point.

Here are two reset procedures for you if you want to try that route. (NOTE - the will put your settings back to Denon defaults):

Microprocessor:
- Open the front panel
- Keep the DSP SIMULATION and STANDARD buttons pressed while turning on the power (the little button).
- Release the buttons after seeing 3 flashes
Standard:
- Open the front panel
- Keep the UP and DOWN buttons (on circular pad) pressed while turning on the power (the little button).
- Release the buttons after seeing 1 flash

Hope it helps.

if anyone can help ASAP because we are trying to figure it out right now. We are trying to change the input from CD to TV and it won't change. Batteries aren't an issue.

"Help! I can't watch TV! I'm stuck listening to CDs!"

May you never have greater problems in your life.


Sorry, I don't have anything helpful to add, so I thought I'd put your troubles in perspective.