Axiom Home Page Forums General Discussion Home Theater Purolator - always this incompetent?

Well look at that! After receiving a reply from Noreen saying that Purolator had been contacted about the problem, a truck comes by and drops off my speakers!

The boxes though are in a terrible state. They are all covered in a thick layer of dust and grim, every single one has rips (one of the M60 boxes had a good chunk ripped out, including some of the foam protection inside). Thankfully, the speaker themselves are in perfect condition.

Now to enjoy some sound!... ah, I forgot to buy the wires

Great news!

The first time I heard someone refer to a deliver company as Purolator, I thought they were joking, or having a play on the actual name.

Are their competitors chopolator, mixolator, and liquefiolator?

You tease!

Please tell me that Purolator is not the exclusive shipper for axiom. I just ordered some M2's,Qs4's and a VP100 today. These guys are the worst, i have never had a good experience with them. If someone is not home when they come its usually a 3 day ordeal to track your stuff down. Good to know Noreen is on top of them like she is. Glad to hear you ended up getting you speaks deleivered in the end. Surely doesnt sound like i would want to cross Noreen
BTW im am so looking forward to my shipment. I have been using a 5.1 from a HTIB from panasonic. Upgraditis is goin to be the death of my Visa

Noreen has been rumoured to have broken a few Purolator knee-caps over the years.

Hello Socketman,

My guess would be if you live in Canada, Purolator will be used otherwise I suspect it would be Fedex. I believe Axiom uses both of these shipping companies.

Congrats on your purchase!

I wonder, can you pick who delivers them? I would think if you called Axiom and said I want to order so and so, and I want you to ship it FEDEX and NOT Purolator, they would give you that choice wouldn't they?

I don't know. I would speculate that Purolator would have better rates for shipping items within Canada. Just a guess on my part.

Actually, i almost had a flat screen tv shipped from ontario, and DHL had the best rates, though they really dont have a great rep ,i had some wheels shipped and they were great to deal with. DHL = Drop Hit Lose

Now purolator came to my house when i wasnt home. I called the number on their door knocker card and the woman said to me my parcel was back in prince george BC. Now i live in Whitehorse YT and i can tell ya there is no way it got from whitehorse to Prince George in 1 hour(1200 miles). The lady actually thought PG was just up the highway LOL.
To be fair , they now have a pickup depot thats open till 8pm.So i am sure i will at the least be able to pick them up, i sure hope so cause i hates waitin for my toys