Axiom Home Page Forums General Discussion Technical Questions HDMI output problem with 3310 and Panasonic plasma

Problem solved. On ebay, I found a $12 passive amplifier. Pretty much it was a female-female adapter. I used it at the plasma receiver side and voila, 85' of patched HDMI cable works.

OK, now I have a bigger problem.

My 3310 HDMI output no longer seems to work. I tried 2 monitors and get no signal. (Yes, I used shorter cables just to get the adapters out of the equation.) I can't even get the OSD to come up. Any clues what to look at before I call Denon?

Almost 2 months later, Denon service comes back and says they can't fix it. They replaced the HDMI board after waiting weeks for it. No go. Then they replaced a few other parts. No go. Today, they finally allowed a request for a replacement. After all this time, it better be a 3320.

Thanks for the update. I always thought that Denon CS was suppose to be pretty good but that sounds more like something Onkyo would do.

This is not their direct support. It is a 3rd party vendor near my office. I've had good luck w/ them before years ago w/ my Panny plasma w/ a stuck pixel. Panny replaced the plasma, but only because I found the name of the West Coast support engineer on AVS and he helped me out. I was almost going to do the same thing w/ Denon if they didn't hurry up.

My Denon repair shop here couldn't fix my 3808 (they had it for 2 months) when I blew it up and it went to Denon themselves, they repaired it in a day and it was back in my hands a few days later. Nothing beats true OEM repairs.