Re: Horrible Purolator
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Joined: Jul 2008
Posts: 912 Likes: 4
aficionado
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aficionado
Joined: Jul 2008
Posts: 912 Likes: 4 |
I would go the route of getting back to Axiom, since as has already been stated, they do a lot of business with Purolator. Keep in mind though, that although I am sure there is absolutely "no connection" whatsoever, Purolator is owned by Canada Post and we all know what is going on with them at the moment.
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Re: Horrible Purolator
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Joined: Sep 2004
Posts: 11,458
shareholder in the making
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shareholder in the making
Joined: Sep 2004
Posts: 11,458 |
I have had horrible luck with all couriers on occasion. However, they all seem to share one quality. Amazon must give them awesome Christmas gifts because I have Never Ever had an "in stock" Amazon purchase arrive late. It's uncanny, really.
Dude, you just tested fate! Order a big set of stemware and a bowling ball, just to see.
::::::: No disrespect to Axiom, but my favorite woofer is my yellow lab :::::::
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Re: Horrible Purolator
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Joined: Mar 2011
Posts: 29
hobbyist
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OP
hobbyist
Joined: Mar 2011
Posts: 29 |
I checked the tracking record today and found out that Purolator actually delivered yesterday but showed "Address Correction Required " again. The funny thing is that I got my newegg package from Purolator just now.
I think I made myself pretty clear when I called Purolator last time but I don't know what happened to the customer service or the driver.
Now I am trying to contact the customer service but I even can't get connected. Ridiculous.
M80,VP180,QS8,EP500,Onkyo TX-NR5008 and Epson 8700UB
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Re: Horrible Purolator
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Joined: Sep 2008
Posts: 4,116
connoisseur
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connoisseur
Joined: Sep 2008
Posts: 4,116 |
Can't you pick up the package at your local Purolator shipping center after hours? Might be the best course of action at this point.
I’m armed and I’m drinking. You don’t want to listen to advice from me, amigo.
-Max Payne
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Re: Horrible Purolator
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Joined: Mar 2005
Posts: 7,463 Likes: 1
axiomite
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axiomite
Joined: Mar 2005
Posts: 7,463 Likes: 1 |
He doesn't have a car and isn't sure the box will fit in his friend's car.
*********** "Nothin' up my sleeve. . ." --Bullwinkle J. Moose
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Re: Horrible Purolator
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Joined: Mar 2011
Posts: 29
hobbyist
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OP
hobbyist
Joined: Mar 2011
Posts: 29 |
Things get worse. I was told to stay at home yesterday to receive my package but nothing happened. When I checked the tracking detail, it showed "Attempted Delivery - Customer Closed ". What the heck, I couldn't go out that day because of the shipment and I checked my cell phone that I didn't miss any calls including the buzz call.
Today I waited another 20 minutes for the horrible toll free line to talk to the Purolator customer servie and she asked me to pick it up by myself. As St_PatGuy has mentioned that I don't have a car. It is impossible.
I also contacted Axiomaudio to see how things go next.
Last edited by julian_y; 06/22/11 04:14 PM.
M80,VP180,QS8,EP500,Onkyo TX-NR5008 and Epson 8700UB
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Re: Horrible Purolator
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Joined: Mar 2010
Posts: 3,596 Likes: 1
connoisseur
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connoisseur
Joined: Mar 2010
Posts: 3,596 Likes: 1 |
See! If Kanada weren't so squidgy about guns, you'd have "thought" of a solution already.
Purolator used to be in the US. Maybe they got really bad and we relegated them to the foreign market only---you know, like we do with FDA banned pharmaceuticals.
Sorry it's being such a drag. Stop using the web for tracking info and call them instead------ repeatedly.
Always call the place you live a house. When you're old, everyone else will call it a home.
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Re: Horrible Purolator
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Joined: Aug 2009
Posts: 6,015
axiomite
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axiomite
Joined: Aug 2009
Posts: 6,015 |
Maybe the send-to address got fudge-bricked on that one package.
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Re: Horrible Purolator
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Joined: Mar 2011
Posts: 29
hobbyist
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OP
hobbyist
Joined: Mar 2011
Posts: 29 |
I called Purolator numerous times and in order to talk to the customer service representative, I have to wait 20-30 minutes to get connected EVERY TIME. They really suck.
I called Axiom today and they said they would ask Purolator to deliver tomorrow.
My worst purchase experience ever.
M80,VP180,QS8,EP500,Onkyo TX-NR5008 and Epson 8700UB
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Re: Horrible Purolator
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Joined: Dec 2003
Posts: 10,420
shareholder in the making
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shareholder in the making
Joined: Dec 2003
Posts: 10,420 |
Julian that really sucks, my guess is tha fact that you live in an apartment is the reason for your problems. The driver, in my opinion, is just too lazy/busy to bring the sub up to you and fudging those non-delivery codes they keep telling you about, just so he can do easier deliveries.
Jason M80 v2 VP160 v3 QS8 v2 PB13 Ultra Denon 3808 Samsung 85" Q70
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