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So what's worsethan waiting for axioms to arrive?
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Joined: Feb 2013
Posts: 18
frequent flier
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OP
frequent flier
Joined: Feb 2013
Posts: 18 |
How about getting a pair of brand new m80's with the midrange drivers already snapped in them...Boy talk about a letdown.Was looking so forward to seeing what these speakers could do being fed from a yamaha m-80.The midrange drivers on one speaker are both buzzing. Switched channels and the buzzing follows the speaker. So how do you get ahold of axiom.Called early this morning, both the toll free and get the machine as well as the straight thru one.No answers no message return. Mikesk
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Re: So what's worsethan waiting for axioms to arrive?
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Joined: Sep 2004
Posts: 5,422
axiomite
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axiomite
Joined: Sep 2004
Posts: 5,422 |
How "early" did you call? Their posted hours are: Our office hours are 9am - 8pm Mon-Fri, EST. Toll Free (North America) 1-866-244-8796 Worldwide 1-705-635-3090 Did you leave a message? It sounds like you did (some people complain about nobody answering, but then that person never even left a message). I would guess that they respond to them in a first-in, first-out order meaning that any messages last night or overnight were getting answered first. If anything, Axiom is known for their outstanding service. Just keep in mind that you aren't the only person who has probably called in with a need.
Farewell - June 4, 2020
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Re: So what's worsethan waiting for axioms to arrive?
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Joined: Mar 2001
Posts: 59
buff
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buff
Joined: Mar 2001
Posts: 59 |
Hi Michael,
Calling you immediately.
Brent Tombari Axiom Audio Expert
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Re: So what's worsethan waiting for axioms to arrive?
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Joined: Feb 2013
Posts: 18
frequent flier
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OP
frequent flier
Joined: Feb 2013
Posts: 18 |
Brent just got back to me.So yea they have a pretty good back log of calls.gonna replace the offending drivers, shipping asap.Funny how the speakers could come off the assembly line serialed 1-2 and the 2 mids in one are fine and both in the other are dammaged.My guess is something happend during the during the freq. sweep. good service, the weighting is the hard part.
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Re: So what's worsethan waiting for axioms to arrive?
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Joined: Jul 2009
Posts: 2,281
connoisseur
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connoisseur
Joined: Jul 2009
Posts: 2,281 |
It doesn't take much to make a speaker act goofy. Try just loosening the mounting screws and see it changes anything. I had an M2 make some funny scratching sounds, turned out it was the tinsel lead on the back rubbing the driver.
DOG is GOD spelled backwards. What others think of me is none of my business. M80 V3 MY GLOSS Cherry
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Re: So what's worsethan waiting for axioms to arrive?
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Joined: Dec 2003
Posts: 10,420
shareholder in the making
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shareholder in the making
Joined: Dec 2003
Posts: 10,420 |
I will guess Brent had you check for loose connections on the back of the midranges? The wires do become disconnected from the driver during shipping on occasion.
Jason M80 v2 VP160 v3 QS8 v2 PB13 Ultra Denon 3808 Samsung 85" Q70
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Re: So what's worsethan waiting for axioms to arrive?
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Joined: Jan 2004
Posts: 13,840 Likes: 13
shareholder in the making
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shareholder in the making
Joined: Jan 2004
Posts: 13,840 Likes: 13 |
if both drivers are buzzing, that tells me it is something internal
M80s VP180 4xM22ow 4xM3ic EP600 2xEP350 AnthemAVM60 Outlaw7700 EmoA500 Epson5040UB FluanceRT85
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Re: So what's worsethan waiting for axioms to arrive?
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Joined: Feb 2013
Posts: 18
frequent flier
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OP
frequent flier
Joined: Feb 2013
Posts: 18 |
Brent's thoughts were it is probably adhiesive related.If I applied slight inward pressure on the cones and kept everything straight they stopped buzzing.They both act busted but it is strange that both would be busted.What if anything in the crossover could send a buzzing signal to the mid range drivers? thanks to everyone for there thoughts.
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Re: So what's worsethan waiting for axioms to arrive?
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Joined: Jul 2009
Posts: 2,281
connoisseur
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connoisseur
Joined: Jul 2009
Posts: 2,281 |
Mike you are saying busted, but they are not busted. The voice coil is a very precise fit and for some reason the voice coil is rubbing. As Brent has suggested, possibly some excess glue from assembly is causing the issue. A slight twist in the frame when being mounted can cause a voice coil to rub. Google speaker voice coil and you will get a better feel for how a speaker is built. Axiom is very quick at getting replacement speakers sent out and this will soon be behind you.
DOG is GOD spelled backwards. What others think of me is none of my business. M80 V3 MY GLOSS Cherry
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Re: So what's worsethan waiting for axioms to arrive?
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Joined: Feb 2013
Posts: 18
frequent flier
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OP
frequent flier
Joined: Feb 2013
Posts: 18 |
http://www.axiomaudio.com/research_WooferBuildingThis is a pretty good break down of what goes into assembling a speaker. Lotsa glueing.Concrentic jigging.
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