Well...bad news guys. I went to pick them up....and one of the M80 is Broken. the MDF showing and box destroyed. I am so mad. The stupid old lady at purolator was also giving me a hard time. I was saying how can this happened and how your company just throw your customer's stuff around. The she scolded at me: "I DIDN'T DO IT, DON'T TAKE IT OUT ON ME. CALL THE 1-800 NUMBER!!!" I told her, I am not saying you did it...but boxes left axiom in good order and now they are broken. So it is YOUR company. Not you, don't take it personal."
It is awesome how these employees represent their company.
on the other hand...I called Axiom. The customer service sent me an expedited replacement no questions asked and they will take care of the other end with Purolator.
All I can say is, customer service rep represent the motto of the company. Definitely, we can see who value their customer to those that don't.
TWO Thumbs up for AXIOM!!!
TWO Thumbs down for purolator!
