Jeff:
Sorry to go on and on about this and there certainly is more important things to worry about in the world today but since these cable boxes are supplied, in bulk, to the cable companies by outside manufacturers(in this case Scientific Atlanta), you can see the nonsense in the statement of a so-called "local software thing". By the way, if you haven't done so already, it might be worthwhile "googling" the various forums on the different models, in this case yours, to see what problems people have had and how they dealt with them.
If you have the capability and not have to spend any more money, perhaps a change of cable boxes would be in order. Give it try, you have nothing to lose. There is something wrong with a piece of equipment that won't lock in your settings especially when in other cases, such as my own, in that what you want to do has already been done.
I have done just as you suggested. It appears that this has been an issue in the past with this same box. I have read somewhere, which I now cannot find again, that someone has had success with the 4300 model.
I called TWC and they do have that model which I can upgrade to. The tech I spoke with on the phone seemed to understand my problem although could not give me an answer as to why this box will not keep my desired setting, but after several minutes on hold gave me 3 options which we have already discussed here. One of course was to use component cable, which I am and understand very well may be the better option, even over HDMI right now.
I guess the only reason I am still messing with this thing is, it is silly to me that in this day of technological advances, I cannot use HDMI to TV and digital audio out to my AVR with a fairly new cable box.
Maybe I am the fool for continuing to waste my time on this. I guess Casey and I do think alike here.
