I have read several claims made by people who post at other audio sites about how great the warranty is by a given speaker company. Most of these claims turnout to be false. People talk about receiving replacement drivers or having direct contact with customer servive. My experience with customer service departments is limited to Yamaha, Paradigm, and Klipsch. None of them lived up to the hype. Please give me an honest opinion about Axiom's customer service. Customer service is very important to me, secondary only to sound quality.