replica,

chesseroo's earlier comments (no shipping costs, etc) apply in my own case as well... great phone troubleshooting and Joe V sent me a woofer immediately at no cost to me. I didn't have to return the old one. Axiom's staff answers e-mails promptly if you can't call for some reason. This also applies to advice (products, placement, etc) not just repair issues. This is a great company to deal with.

lando



lando