Hi,

How and where is your VP100v2 located relative to your video display, your main speakers and your main seating area? Take a few minutes to read Alan's advise at http://www.axiomaudio.com/tips_center_channel_intelligibility.html

If you need futher assistance to fix the problem do not hesitate to phone me on Axiom's toll free line (1.866.244.8796). I'm on duty until 9:00 this evening and all day tomorrow from 10:00 to 9:00 (Eastern Time)

Good luck!

jc