Now that I've cooled down a bit -- my initial reaction for being passive-aggressively called out as a good-for-nothing member of this community got me a little riled up -- I feel I can respond rationally. I get that you're angry for being treated in a manner that by all accounts looks to be unfair. As Tom said, Axiom's generosity toward me and others has nothing to do with your customer service situation and the vitriol you have directed toward other Axiom customers is entirely out of line. WTF, indeed.
Not that I should need to explain why I was selected as a Customer Council member, but maybe, just maybe it was for reasons other than the sum total of my posts.
