I remember the thread about this amp being paired with the m80's a couple of years ago. Some folks were having problems and some weren't. Did any of the guys who were having problems exchange the amp or components for new ones to see if that resolved the issue? If it did resolve it then the amplifier design isn't the problem, it is more of a quality control issue. However, the customer service issue needs to be fixed and hopefully is by now. Rather than looking at a problem with the amp itself (maybe a faulty component?) they seemed to be blaming the difficult load of the m80's imposed on the amp and that was it. The entire point of having a separate amp is to be able to drive speakers, that may be difficult to drive, to reasonable levels (and even reference levels if desired). And some folks couldn't even do that with the Emotiva amp.
