Out of the box the vizio didn't look good at any of the video presets.. after some tweeking and trying a few of the internet forum settings for that tv I found what seems works best, I did get a vizo sound bar with wireless sub (found a 5.1 soundbar on kijiji for 100$) ...funny thing as when I was buying that tv someone was going for warranty with their sony tv, I doubt any major brands have high quality components inside of any of their tv's, they are made with lowest quoted supplier parts that said I just can't justify paying over 3k anymore for something that will fail within 5 or 6 years. I had no trouble with any of vizo updates (Matt perhaps something wasn't ok with your wifi settings on the tv)