it was there when i went and read it..
basically, the post was from a guy who had ordered some M60's, QS8's, and a VP150 on line.. but when he ordered, he accidently clicked the 'maple' finish, instead of the 'mansfield beech' finish, which is what he wanted.. he didnt realize the mistake til the speakers were in his living room, and he started opening boxes(oh the memories), and saw that they were not the color he wanted.. he called the company 1-800#, and spoke to alan, who told the guy that he would talk with the boss man, and see what they could do.. the next day, alan emailed him back, and told him that they had shipped a new set of speakers in the color he wanted, AND sent him free return labels so it would cost him nothing to send the other ones back..
and keep in mind, it was this guys fault that he got the wrong color in the first place.. once again, showing that axiom will go above and beyond to keep customers happy, and ensure their name is very well spoken in the world of us computer junkie types.
EDIT-i was too slow again..
bigjohn
