Yeah, I read your post Mark, but do you have any strong feelings about the subject? Please - try and get over your reticence to express yourself.

All in all - well stated. Rather than regarding someone's generous and honest input as an opportunity to get right up in their face, I try and take something from their opinion and thank them for their time in a manner that precludes insulting them. I find that approach is generally well received and almost never gets a response along the lines of - "OH YEAH - YOUR MAMA!!!!"

So - thanks, Mark.