Re: That´s sad...
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Joined: Jun 2010
Posts: 463
devotee
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OP
devotee
Joined: Jun 2010
Posts: 463 |
Not at all since I have them on auralex mopads. They are not on the floor.
Believe those who are seeking the truth. Doubt those who find it.
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Re: That´s sad...
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Joined: Jun 2010
Posts: 463
devotee
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OP
devotee
Joined: Jun 2010
Posts: 463 |
[img:center] [/img]
Believe those who are seeking the truth. Doubt those who find it.
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Re: That´s sad...
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Joined: Jun 2010
Posts: 463
devotee
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OP
devotee
Joined: Jun 2010
Posts: 463 |
[img:center] [/img] This is on the top left corner if I am not mistaken.
Believe those who are seeking the truth. Doubt those who find it.
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Re: That´s sad...
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Joined: Dec 2008
Posts: 6,928
axiomite
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axiomite
Joined: Dec 2008
Posts: 6,928 |
As mentioned it looks like some type of moisture damage.... Ichigo, were they subject to high humidity, like in a basement without a dehumidifier?
Half of communication is listening. You can't listen with your mouth.
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Re: That´s sad...
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Joined: Sep 2004
Posts: 11,458
shareholder in the making
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shareholder in the making
Joined: Sep 2004
Posts: 11,458 |
Ichigo, I'm unclear: Did they look like this when you received them?
::::::: No disrespect to Axiom, but my favorite woofer is my yellow lab :::::::
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Re: That´s sad...
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Joined: Sep 2008
Posts: 4,116
connoisseur
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connoisseur
Joined: Sep 2008
Posts: 4,116 |
How were the shipping materials upon arrival in Japan? Where the boxes punctured, or wet when they arrived?
I’m armed and I’m drinking. You don’t want to listen to advice from me, amigo.
-Max Payne
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Re: That´s sad...
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Joined: Feb 2009
Posts: 3,466
connoisseur
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connoisseur
Joined: Feb 2009
Posts: 3,466 |
Are the MoPads on the floor? They are just big, foam sponges. If the floor was wet, it's possible the MoPad would soak up the moisture, and hold it against the speaker.
Pioneer PDP-5020FD, Marantz SR6011 Axiom M5HP, VP160HP, QS8 Sony PS4, surround backs -Chris
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Re: That´s sad...
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Joined: Mar 2001
Posts: 59
buff
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buff
Joined: Mar 2001
Posts: 59 |
It is never the intent by Axiom to "let down" any customer regardless of issue. It is always our intention to provide the best solution to the issue at hand.
Axiom has been manufacturing loudspeakers in excess of 30 years and has seen every probable issue. In this case, the MDF used to build the cabinet has expanded splitting the seams, excessive exposure to moisture would be the only cause to create this sort of swelling of the MDF.
The only real solution to this issue would be to replace the cabinet, an option presented by Axiom. The cost involved essentially covers the cost to ship the cabinet from our facility in Canada to Japan which we believe to be a fair compromise.
Please contact me directly, brent@axiomaudio.com, so that we can arrive at a solution to your issue.
Brent Tombari Axiom Audio Expert
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Re: That´s sad...
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Joined: Jun 2003
Posts: 6,833
axiomite
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axiomite
Joined: Jun 2003
Posts: 6,833 |
Looks to me like Axiom is going above and beyond what should be expected.................as usual.
Rick
"A fear of weapons is a sign of retarded sexual and emotional maturity." Sigmund Freud
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Re: That´s sad...
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Joined: Jun 2008
Posts: 769
aficionado
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aficionado
Joined: Jun 2008
Posts: 769 |
Ichigo, even if not intentional, it surely looks like they were exposed to moisture and if it the case, Axiom wouldn't have to replace anything. If the only cost to you is the shipping (and not the cabinet), it is fair IMO and I don't think you would get better than that from any company.
Bruno M80s/VP180/QS8s/EP600/AVR-890 ------------------------------------ "The problem is choice..."
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