This is ridiculous guys. You really should take this kind of crap back. No one should have to go through this kind of headache. I have no problem with having to spend time upgrading but if you can't get the functionality you paid for without having to go through all kinds of contortions, that just means to me that the manufacturer has poor control over quality or very simply doesn't care about its customers.

House of the Rising Sone
Out in the mid or far field
Dedicated mid-woofers are over-rated