Zarak...where did you download the software from.

I downloaded the copy I played with from SurfRemote, and then did a live update from the Help menu. This updates it with the latest devices.

When the remote arrived, I downloaded a company directly from Home Theater Master website....this version was up to date and did not require anything from the live update.

Just like Jack says...play with it...it is really easy. If you mess up...it is easy to fix.