there in lies the rub. i purchased it online from 6ave.com and they do not have any store fronts in the Chicago area. i think they are strictly east coast in the states. if this was best buy i am sure i would have no issues. i would also be paying about $500 more for the AVR.

not sure what i will do, but i will decide soon since i want to have the HT up and running a week from today! \:\)