To put it simply, I think you've got yourself a yammy lemon of a dud! Putting myself in your shoes, I would have no hesitation to send it back pronto! No point twigging around, trying to fix a problem when you were not expecting one in the first place, especially after the sobbing departure of your hard earned cash. I know, I sound like a prick but that's my idea of a fair deal.

dajlc