They claimed to have increased our download speed to "up to 100 Mbps," but so far mid-sixties is the highest I've clocked it at Speedtest.net. I have this DOCSIS 3.0 modem, with specs that make me think it shouldn't be a bottleneck. I have a wired gigabit home network. Any ideas on what I could try?

I sure wish they'd increase upload speeds like they do download speeds. I'd be a lot more inclined to upload at least part of my music collection to my Amazon.com cloud storage if I had better upload speed.