Wow, just a bit off topic. Everything from shaved bush to Richard Gere?

OK, back to the subject to vent a bit. My level of happiness with their tech support just went down a bit. \:\( It was nice to talk to a real person initially but when I'm told I will be called back, and am not, that doesn't speak well to the confidence factor. So I call them and the guy who was supposed to call me back today is already gone for the day. And the person that I talk to is unable to help. I don't want to be a pain in the butt to these folks, just want my sub fixed. If no satisfaction tomorrow I may just have to vent a bit more. So much for their stellar tech support and customer service...