Robert,

You are absolutely right. Such a commitment probably should have never been made on someone else's behalf in the first place or someone should have called you back to tell you that they are on it and it will take x days or they really don't know how long it's going to take. But I am sure this was not intentional. I've had great service from the Dwight folks.

However, it's really your fault you know. If subbage is that important to you, you should really have a dual-redundant configuration for back-up \:D .

House of the Rising Sone
Out in the mid or far field
Dedicated mid-woofers are over-rated