I ordered a Vtf2 from Hsu. I also had correspondance with Dr. Hsu. It took a day or two between Emails. I ordered my sub over the phone and got a confirmation email as well as a tracking number which I did use to track. Also a day or so after ordering. It took my sub about a week to arrive. I live in Ohio, so if closer to Hsu, you will probably get sooner. They use ground shipping.