Boy I am late finding out about all of this. I had read about some of the problems people were having with some of these first STF-2's, but this is too much. And to top it all off, people were actually told to fix it themselves. I am angry just reading about this, if it was me on the other end of that conversation I would have been livid. I own a VTF-2 and love it but after reading this thread and the one at the Hsu board, thankfully I have never had any problems with it.