I am very surprised to hear that. It is probably the main (info-like) e-maild address you describe it does not work. I have emailed directly in the past to Noreen, Amie, Brent, Jean-Claude, and they have all come back to me same day - no exeptions! I know you don't like calling, but you can try with Axioms, you can get somebody very relaxed on the other line, no pressure no hastle whatsoever! Trust me in this one, I am picky myself.

Axiom M60s, QS4s, VP100 Onkyo TX-SR804 Oppo 970HD Rotel RB-1080/RCD-1072 REL Q150E sub, PS 3