Tom, I agree about them generally giving new customers a better deal, I would guess it depends on the type of equipment you already own, I believe without any type of exchange, to upgrade the dish and get the DVR HR20 you have to pay $298.00 for box and dish install, for a basic HD box with no DVR I beleive it is $99.00. HD programming is $9.99 a month in my case.

A computer once beat me at chess, but it was no match for me at kick boxing.