Update:
I checked the tracking number for my empty box that is supposed to be overnighted to me. Well it is getting overnighted allright...
Overnighted STRAIGHT TO THE REPAIR CENTER!.
The idiots put the label that they were supposed to send me IN the box ON the outside of the box instead... so they are overnighting an empty box to the repair center!
It was obviously supposed to be overnighted to me first, and then I put in my console BEFORE it goes to the repair center... seems logical to me...?!?!
on hold with customer support AGAIN!
GRRRRR.
As angry as I am... I can't help but laugh at their stupidity
