Relax. Shit happens, they will get you a working amp.
Yup, I'm pretty sure they will. However it still doesn't retract from the frustration level of having been through this now 4 times!
As I said, they are very nice to deal with on the phone. And they always seem willing to help. I do appreciate that. But I believe this could all have been solved the 3rd time by sending me a new amp. Now we're onto # 4 and more waiting for shipping / turn around etc etc. I think it's rather normal to be just a bit frustrated by now.
I just spoke with Brent again. Seems to be a good guy. Hopefully I'll get this resolved soon.
