When I had to return the EP800 amps several times, and finally return the older EP800s with newer versions, pre-paid return shipping labels were always e-mailed to me in .pdf format. I never had to pay return shipping for warranty work on the EP800s. Now, that may have been a different story since the EP800s were just released and some bugs needed to be worked out.

LFR1100 Actives,QS10HPx2,QS8x2,EP800,M3x4,M3x2 (Wood),M5HPx2 (Wood),AxiomAir,ADA1500-8,ADA1500-7