There was lots of misinformation spread by a lot of "fanboys" and "apologists" that defended the company over the years which overhyped products and service and underplayed customer issues on late delevieries, pre-pays, failure rates, lack of customer service communication etc. This esentially acted as a shield which attracted new customers along with continuously slashing the MSRP on products.

When you get quotes on contractors for housing projects, do you always go with the guy that offers the lowest price?

"The only thing that is over-hyped is hype"

I’m armed and I’m drinking. You don’t want to listen to advice from me, amigo.

-Max Payne