Originally Posted By: kcarlile
Sounds like there's a missing wire on one end or the other.


We haven't checked the connection to the wall plate on the TV end because time didn't allow for it, as we'd have to take the TV off the wall again.

That definitely is one thing to try out, Ken; thanks.

After doing a little bit of research online, I'm wondering if the wall plate connectors are cheaply made. I came across someone recommending this, which is a lot more expensive.

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