I agree Micah, getting the replacement driver installed is the most important troubleshooting aspect at this point. All this other talk about switching out interconnects is nonsense. I love Blue Jeans cable products and pretty much use them exclusively (speaker wire, subwoofer cable, toslink, hdmi) but your problem does not stem from a faulty bbigwyrz subwoofer cable.

I’m armed and I’m drinking. You don’t want to listen to advice from me, amigo.

-Max Payne