Hi Allen,

It sounds like we just need to get your AxiomAir back on your network. When you go to your WiFi settings and join the AxiomAir network the App will open (as you noted). Once this happens click the gear in the upper right, then click on Network. About half way down the page all the available networks will resolve. Click on the Connect button beside your home network (if you have a choice between 5g and regular, choose regular). You will be prompted to put in your home network password. After this click the connect icon beside the password box. You should now see spinning circles on the App. Close the App and reopen it and you should be good to go.


Ian Colquhoun
President & Chief Engineer