I had the same problem with my Oppo. It is somewhat common. It was out of warranty as well. I just sent it to Oppo to fix, because I do like the machine. They have a flat rate fee for out of warranty service. I think it was / is $100?? Well they fixed it for me, and sent it back to me all free of charge. I just had to pay the shipping to get it to them. Took less than two weeks total.