Quote:

I have seen boxes fall from our overhead conveyors because of a jam(no one touched them to mak them fall) before the lines were stopped. In my opinion anyone who ships needs to pack their stuff to fall from this 12' height not 3-4 as they get told.



This would be completely consistent with the damage that was on the M80. I couldn't believe a fall from even 4' would cause what happened since the corner was completely packed in the foam. From 12' however, seeing the shipped weight is like 50 or so pounds for each speaker would definitely do it. You could tell the thing was dropped right on its corner.

I understand things happen when you are pushing that volume of packages through, but it would be nice if they reported and returned packages that have been wrecked.