Quote:

I used to send a peice of my cat's shit (neatly placed in a zip-lock bag) to the head of customer services apologizing in advance if the zip-lock bag had broken it was due to their poor handling. ...I never heard from them.



The way they handle packages, the envelope was probably torn in transit...leaving fluffy's steaming turd on the floor of someones shipping truck. The head of CS probably got the half of the envelope with the mailing label and nothing inside.