Bhull, I ran into the same shipping problem you did.
One of my M-60 boxes had a huge hole in the side of the box when I got it. I open the box up and find some serious cosmetic damage to the speaker. I took pictures and e-mailed Axiom the next day. Customer Support promptly responded with the tracking number of my new speaker guaranteed for arrival the next day.
The next day I show up at the shipping company, and the new speaker had another hole in the SAME EXACT SPOT! Unbelievable. I opened the box up in front of the employees and told them I was refusing delivery.
Again I e-mailed Axiom and they shiped me my third speaker using a different company.
Third speaker showed up in perfect condition. You may want to ask Axiom to use a differnt shipping company.
I'm sure you'll be more than happy in the end.
